Siyali Gupta

Siyali Gupta started this conversation 9 months ago.

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aws

Why is my Twilio call disconnecting mid-response and failing to maintain continuous functionality?

"Why is my Twilio call disconnecting in the middle of a response and failing to maintain continuous functionality?"

codecool

Posted 9 months ago

There are several potential reasons why your Twilio call might be disconnecting mid-response and failing to maintain continuous functionality:

Network Issues: Poor network connectivity can cause calls to drop unexpectedly. Ensure that both the caller and recipient have stable internet connections.

TwiML Configuration: Check your TwiML (Twilio Markup Language) configuration for any errors or misconfigurations. Ensure that the TwiML response is correctly structured and that all necessary elements are included.

Call Duration Limits: Twilio imposes certain limits on call durations. If your call exceeds these limits, it might be disconnected. Review Twilio's documentation on call duration limits and adjust your implementation accordingly.

Server Response Time: Slow server responses can cause calls to drop. Ensure that your server is responding quickly to Twilio's requests and that there are no bottlenecks in your code.

Error Handling: Implement robust error handling in your application to catch and manage any issues that might arise during the call. This can help prevent unexpected disconnections.

Resource Constraints: Ensure that your server has sufficient resources (CPU, memory, etc.) to handle the call load. Resource constraints can lead to call drops and other issues.