Niharika Chauhan started this conversation 9 months ago.
My app was rejected because it prevents screenshots for security reasons. What should I do now?
My app was rejected because it prevents screenshots for security reasons. Can somebody please tell me what to do?
codecool
Posted 9 months ago
Here are some steps you can take to address this issue:
Review Platform Guidelines: Check the specific guidelines of the platform where your app was rejected (e.g., Google Play, Apple App Store) to understand their requirements regarding screenshot restrictions.
Update Your App's Privacy Policy: Ensure your app's privacy policy clearly explains why screenshots are restricted and how it benefits user security.
Provide Alternative Solutions: Consider implementing alternative methods for users to capture and share content, such as allowing screenshots in specific areas or providing a built-in screenshot feature within your app.
Submit an Appeal: If you believe your app's screenshot restriction is necessary for security reasons, you can submit an appeal to the platform's review team, explaining the rationale behind the restriction and how it protects user data.
Consult with Platform Support: Reach out to the platform's support team for further guidance on how to comply with their policies while maintaining your app's security features.