Skandh Gupta

Skandh Gupta started this conversation 9 months ago.

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aws

My app was rejected because I prevent screenshots for security reasons. What should I do next?

What are the specific reasons cited by the app store for rejecting my app due to the prevention of screenshots, and how can I address these concerns effectively?

codecool

Posted 9 months ago

Preventing screenshots can be a sensitive issue for app stores as it may interfere with user experience and transparency. Here are some steps you can take to address this issue:

Review App Store Guidelines: Make sure you understand the specific reasons cited by the app store for rejecting your app. This will help you address the concerns directly.

Update Your Privacy Policy: Clearly explain why preventing screenshots is necessary for security reasons in your app's privacy policy. Ensure that this policy is easily accessible to users.

Provide Alternatives: Consider offering alternative ways for users to share content or provide feedback without compromising security. For example, you could allow users to share text descriptions or use secure sharing methods.

Contact App Store Support: Reach out to the app store's support team to discuss your specific case and see if there are any additional steps you can take to meet their requirements.

Make Necessary Changes: If possible, modify your app to allow screenshots while still maintaining security. This might involve implementing additional security measures or providing users with the option to disable screenshot prevention.

By addressing these concerns and making the necessary adjustments, you can improve your chances of getting your app approved.